I went to Target during my lunch break today, in part because we needed toothpaste, and in part because I wanted to look at a couple of things that were on Target.com’s pre-Black Friday sale. In particular, some Leap Frog games for Jackson’s LeapPad. I figured I was going to be there anyway, I might as well, right?
Well, while I was there, it occurred to me that, WAIT A SECOND, Target is supposed to price match. Which would mean that if I found what I wanted I could buy it there, from the website price, but not actually have to BUY from the website! (We all know that the Target website is kind of the worst. It makes me ragey, and I avoid it at almost all costs.) Woohoo! But I figured I should double check my information, since I’ve never attempted such a thing.
You guys, it’s depressing to me how many wrong answers I got. The first guy I asked said nope, no way, they won’t price match to their own website ever. The second guy said he didn’t THINK they did, but he knew I could order online and have it available for in-store pick up (which, come on. I like going to Target, but if I have to put up with their dumb website, I’m at least gonna have the crap delivered to my DOOR). The third lady said they might at other times, but not right now through the end of the holidays.
SHOCKINGLY, they were ALL wrong. Thank goodness I stuck to my guns about finding an actual answer, because 1) they will price match 2) for their own site 3)and competitor sites. The main caveat is they won’t price match Black Friday through Cyber Monday, which, duh. In case you want to attempt this, you have to purchase the item at the full price, then take it to guest services. There, they have to be able to verify the price and the competitor (they scanned my items with what looked like an ipad, then that thing found the price on Target.com), and then they’ll do a return. So it’s not a *quick* process necessarily, but it was worth it because I saved like $30 and knocked out a few gifts for Jackson.
But the real moral of the story may actually be–don’t ask the people wandering around the store these kinds of questions. Save yourself the hassle and eye rolling & go right to guest services.